Field Services

We will travel just about anywhere to provide installation support, equipment commissioning, facility start-up, equipment audits, trouble shooting and training. Please contact for more information.

In-House Repair

Our repair technicians can fix a wide range of probes and equipment including OxyGuard Handy Probes and Point4 Trackers. Please fill out this form prior to returning your equipment. If you have questions about the repair, please contact If you are sending multiple pieces of equipment, please identify each piece by number (e.g. #1, #2, #3…) and mark the ID number on the equipment using a piece of tape. Reference the ID numbers in your descriptions in the form below.

Ship us the equipment: InWater Technologies, A-1580 Willow Street, Campbell River, BC, V9W 3M7.

For International Shipments, please download the commercial invoice HERE and include it with your shipment.

The repair assessment fee is a minimum charge of $100. We will aim to get back to you as soon as possible with the assessment detailing the work needed. Please let us know if this is an urgent request.

Repair Form

Company Information

Repair Description